Privacy Policy

This Privacy Policy explains how SHARKITECHNOLOGY ("we", "us", or "our") collects, uses, and protects information when you use our mobile and web applications, including KARMELCONNECT, ONEBALL, and JOBCONNECT (collectively, the "Apps").

By using our Apps, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Apps.

We may collect information you provide directly, such as your name, email address, phone number, and profile details when you create an account.

We may also collect information generated through your use of the Apps, such as messages, preferences, and activity within the platform, depending on the specific App.

We use collected information to provide, operate, and improve our Apps, personalize your experience, communicate with you, and respond to support requests.

Information may also be used to maintain security, prevent fraud, and comply with applicable legal obligations.

When you create an account on any of our Apps, we store details such as your name, contact information, and any profile content you choose to add.

You are responsible for keeping your login credentials secure and for all activity that occurs under your account.

Some Apps may offer paid features or subscriptions. Payment processing is handled through trusted third-party payment providers, and we do not store full card or mobile money details on our own servers.

We may retain limited transaction records, such as subscription status and payment history, to manage your account and provide support.

We may automatically collect certain technical information, such as device type, operating system, app version, and general usage patterns, to help us maintain and improve our Apps.

This information is used primarily for analytics, performance monitoring, and troubleshooting.

We implement reasonable technical and organizational measures to protect our Apps and users, including monitoring for suspicious activity and abusive behavior.

Users are encouraged to report any safety concerns, suspicious accounts, or misuse directly to our support team.

We do not sell your personal information. We may share limited information with trusted service providers, such as hosting, analytics, or payment partners, solely to help operate our Apps.

We may also disclose information where required by law or to protect the rights, safety, and security of our users and services.

We take reasonable steps to safeguard your information from unauthorized access, alteration, disclosure, or destruction.

While we work hard to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our Apps are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

You have the right to access, update, or request deletion of your personal information associated with your account.

You may also contact us to ask questions about how your information is used or to withdraw consent where applicable.